How companies can seamlessly switch between mobile providers
Maarssen, The Netherlands – January 6, 2011 – Changing mobile providers is a hell of a job. But no longer for Vodafone, IBM, Philips, ASML and the Dutch government. They are the first customers of xPort, a product of Dutch-based Corporate Porting BV, aimed at ‘effortless’ switching between mobile providers’.
Switching mobile providers has always posed a challenge for enterprises. Although huge cost savings loom periodically, enterprises refrain from switching providers due to the risk and hassle involved.That’s no longer the case with xPort; an SMS and web based, self-service and cost effective mobile porting solution for large groups.
Accurate switching between mobile providers is easier than ever. No telecom manager will ever have to neglect attractive price offerings because switching takes too much of his time or imposes too much risk of lost connections.
Reduced errors, smoother process
Bernard Meens, Manager Professional Services at Vodafone, says about using xPort: “The amount of errors is reduced drastically and the amount of flexibility we have towards our customers has increased.” he continues: “The effects is that we spend much less time on repairing errors, the process goes smoother and we receive less complaints of customers.
Advantages:
- Huge cost savings
- Easy to deploy and manage
- Painless process
- Satisfied mobile users
- Rich databases
- Never lose signals
In the 4 step process mobile users can schedule the switch at their convenience. To assure data accuracy, mobile users can check and edit their own information using a secure web based portal. The collected data can be exported by the administrator and used for existing internal databases.
Pro-active support
Call center procedures proactively contact mobile users and ensure the continuity of the process. If mobile users don’t respond to an initial e-mail or SMS, they are contacted by the call center.
Support for xPort can be integrated into the workflow of any existing call center. Using the web based back-office tools, any call center can start supporting the mobile porting process. If needed, Corporate Porting can also provide a call center.
Freedom to choose
Vincent Everts, CEO: “Corporate Porting takes the pain out of a very delicate porting process by giving users check & control. Even 1% of porting errors would mean a disaster for companies. By avoiding this we give peace of mind and thus giving freedom to organizations to choose”
Used by all involved
Corporate Porting is independent and works with any mobile provider allowing full flexibility when switching mobile providers or when issuing tenders. Mobile providers use xPort as well simply because it offers them huge advantages too. Some include xPort in offers to potential new customers as a way to ensure a risk free transition. Telecom managers can also require providers to use this tool when switching to make the switch easy and painless.
About Corporate Porting
Corporate Porting is based in Maarssen, The Netherlands and was founded by Vincent Everts, Ronald van Woensel, and Remco Bron; all three experienced internet and mobile specialists who have been actively involved in various high-profile internet, IT and mobile projects on an enterprise level.
