Switching mobile providers can prove to be very profitable but also very stressful for organizations. The mobile phone plays such an important role in our day-to-day work and life no one can to be without. Mobile porting has a fine tuned solution which makes moving mobile providers fast, accurate and cost effective.
Using the Corporate Porting SMS and web-based solution the transition between mobile providers becomes smooth and uneventful for anyone involved. The proven 4-step process mobile porting process involves users, can easily be managed using a powerful dashboard, and is fully supported by our full service call center. It makes mobile porting easy!
The mobile phone users are actively involved in the porting process. They initiate the process of the porting and can choose when and how the porting takes place. We call this user empowerment. Involving the user and allowing them to tune it to their own schedule creates less friction and higher commitment to the process from users. More info…
Full service call center
If at any point the user has a question about the process they can call our full service call center. The call center can answer any question that might arise and can support the user every step of the way.
The call center also plays an important role in the progress of the porting. For example, if a user doesn’t respond to the SMS and e-mail sent to initiate the mobile porting process the call center attempts to reach them on different days and times. If there is no response the number and SIM card are marked as inactive. More info…
The porting process is not only cost saving because it’s user involvement which frees management from most administrative duties, but also because it will track down and unused numbers and SIM cards. Our experience shows 10% of all SIM cards in large organizations is unused while they are still paid for. Tracking down these unused SIM cards and deactivating them can amount to significant cost savings on your mobile costs.
The extensive web-based dashboard gives administrators powerful easy to use tools to oversee, manage, report about the mobile porting process. Providing real-time status information about the progress and success rate the administrator is always in control of the process. After and during the process the information can be viewed and downloaded with the powerful reporting tools. More info…
Are you in the process of switching mobile providers or are you a mobile provider that wants to make switching easier for your customers? Make sure it’s easy and uneventful for anyone concerned by deploying the Corporate Porting solution. Contact us for more information or indicative quotation.